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Free Hand of February 2025

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Free Hand | February 2025

Cityz Media

Cityz Media | City of Paris renews its contract with Cityz Media to manage its street furniture until March 2027

For over 70 years, Cityz Media and the City of Paris have cultivated a solid relationship of trust, reinforced in 2019 by the award of the Street Furniture contract.

Today, this partnership is extended with the renewal of the contract for a further two years, until March 2027, attesting to Cityz Media’s constant commitment and proven efficiency in the operation, maintenance and cleaning of the 1,630 MUIs spread throughout Paris, supported by a dedicated team of nearly 60 people.  

This renewal testifies to Cityz Media’s ability to anticipate and meet challenges, from health and social crises to major high-impact events such as the Olympic and Paralympic Games. This expertise guarantees the City of Paris seamless continuity of service and impeccable quality in the management of its street furniture, thanks to the efficiency and daily dedication of Cityz Media’s teams.

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Free Hand of January 2025

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Free Hand | January 2025

S2R Starbrand

S2R Starbrand | Motivate your teams through “experiential” counter-influence.

Social media shapes our vision of the world and has taken over our minds. Internal communication must evolve to become more impactful. “Experiential events,” which embody strategy and values, generate a far greater impact than social media. They engage people physically and emotionally, creating lasting connections, while harnessing collective emotion to truly capture attention.

Engaging teams may seem like an obvious solution, but in 2025, it is essential. This approach sets us apart from traditional digital tools, video speeches, social networks, and internal messaging—all of which are often drowned out by the thousands of daily messages circulating on these platforms.

The true value of a company lies in the human chain that holds it together. The challenge for 2025 is to MOTIVATE your teams by creating internal “positive counter-influence” campaigns rooted in experiential events.

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Free Hand of December 2024

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Free Hand | December 2024

Triplesense Reply

Triplesense Reply
Toward inclusive and accessible communication

Inclusivity and accessibility have become central themes in communication today—not only as ethical imperatives but also as strategic levers for organizations and professionals in design, content creation, and development. Communication wields significant influence in shaping perceptions, reference models, and access to information. Thus, those working in the sector bear the responsibility of fostering new narratives that dismantle stereotypes and broaden shared cultural imaginaries.

This white paper delves into the importance of adopting approaches and strategies that embrace diversity and ensure equitable access to information, which is essential in an increasingly interconnected society.

Introduction

In the digital age, people’s expectations of communication have undergone a radical transformation. Communication now means more than disseminating messages—it’s about creating authentic, inclusive, and accessible experiences that generate real and lasting impact.

But what do we mean by “Inclusivity” and “Accessibility”?
The two terms represent distinct yet deeply complementary aspects:

  • Inclusivity involves authentically and respectfully representing diverse experiences and identities. It reflects the recognition of individuality and others’ choices.
  • Accessibility, in the realm of design and technology, entails creating content, services, and platforms that are easy to use for everyone, regardless of abilities or the technologies they employ. This is governed by regulations outlining indicators and standards to be met.

The Challenge of Representation: Toward a Pluralistic Imaginary

The Current State
According to a 2023 report by CreativeX, only 4% of individuals featured in over 126,000 global advertisements were aged 60 or older. This reveals how older demographics are nearly absent from mainstream cultural narratives, and when represented, they are often portrayed in stereotypical or negative ways. This bias extends to younger generations with foreign backgrounds, the LGBTQIA+ community, and people with disabilities. Non-inclusive representations restrict the audience’s worldview, confining it to standardized and conventional models.

Implications
The challenge is to craft new narratives that honor human diversity, celebrate a plurality of experiences, and adopt inclusive models that allow everyone to see themselves reflected in communication.

The Power of Language: Inclusion Begins with Words

Linguistic Biases
A “Language Bias in Performance Feedback 2024” report highlights that women are seven times more likely than men to internalize negative stereotypes. This bias is evident in language, which historically defaults to male-centered norms. For example, the generic masculine is still widely used, and adopting gender-specific professional titles remains challenging.

Language Evolves with Us
Choosing words thoughtfully is a crucial step in combating discrimination and promoting respectful communication. The potential for meaningful change is both tangible and necessary. Using language more consciously broadens shared cultural horizons, ensuring that everyone feels “seen” and welcomed.

Designing Accessible and Inclusive Experiences

The Current Context
Approximately 15% of the global population lives with some form of disability—whether temporary or permanent (Beyond Accessibility Compliance, Sukriti Chadha). Despite advancements, millions face barriers when interacting with products or services, especially online. Digital barriers severely restrict access to social and professional opportunities, making accessibility an urgent priority.

Strategic Solutions
Creating accessibility involves implementing universal design practices and solutions that are usable regardless of hardware, software, language, or abilities. Tools such as readability testing, multilingual translation, alt-text for images, and responsive design are essential.

Accessible Design
To ensure content is accessible, specific design elements should be integrated early in the process, including:

  • High-contrast color schemes to enhance readability.
  • Alternative text for images, enabling visually impaired individuals to access information.
  • Subtitles and transcripts for audio and video content to assist those with hearing impairments.
  • Simplified and structured text layouts, which improve comprehension for individuals with cognitive or learning disabilities.

Conclusions

The Impact on Brands
Creating accessible experiences not only enables everyone to participate fully in social, cultural, and professional life but also broadens potential audience reach. Incorporating accessible practices and inclusive language presents an opportunity to extend the reach of your content and strengthen your brand. This is not a fleeting trend—it’s a foundational element of modern and responsible communication.

Want to Learn More?
In the podcast Fuori Standard, Triplesense Reply offers practical insights and in-depth discussions on accessible design and inclusive language, contributing to a more equitable and inclusive society.

Listen to all episodes and discover how to create communication that embraces and celebrates the richness of human diversity.

 

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Free Hand of November 2024

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Free Hand | November 2024

RevolutionR

Gilles Broise, Managing Director : RevolutionR combines brands and territories

RevolutionR announces its entry into the territorial sponsorship market, with the ambition of marrying brands and territories. Territories are real playgrounds for advertisers: anything is possible. Our expertise enables us to create unique experiences and tell stories that reflect the values of our brands and the specific characteristics of our destinations.

To launch this department, RevolutionR is bringing on board two of France’s leading outdoor destinations: Val Thorens, Europe’s highest ski resort, voted best resort in the world on several occasions, and Médoc Atlantique, with its 13 communes from Lacanau to Verdon-sur-mer, an emblematic surfing and outdoor leisure destination.

With the launch of our territorial sponsorship service, RevolutionR is positioning itself as the essential gateway for brands wishing to associate themselves with territories.

If you are interested in this subject….

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Free Hand of September 2024

Expert article

The new way to do – New Business for Agencies

Génération du new business, les clés du succès

There is no denying it 2024 is proving to be a difficult year for many agencies – what has worked before is no working anymore to attract new clients and who has invested in marketing and building their agency brand is certainly already one step behind.

The agency world is undergoing significant changes as marketers build up internal capabilities with more creative, design, and production resources. AI is accelerating
efficiencies in output and processes, raising questions about the future of agency models and the strategies for winning new business.


Competition is at an ever-high – with many small to mid- size independent agencies competing with bigger networks for the same accounts and clients.
In these changing market conditions it has never been more important to understand how to do agency new business well.

Too many established agencies still focus on short-term solutions and want quick sales techniques without major investment – and are then asking themselves why there is no return.
Above all there are many agency lead generation services out there promising meetings with key decision makers like canapes on a cocktail party.

BE A BRAND - BE NICHE

The key for agencies to master new business is to understand their role in the market – it is important for agencies to understand that they operate in a B2B world.
They don’t sell to masses of end consumers or need to communicate on billboards – B2B forms need to focus on building long-term client relationships.


In a world which is becoming increasingly technical and non-human – the personal touch of selling is becoming ever more important. This is vital in a B2B environment.


The other point with more importance is to create an agency brand – be clear of what you do and what you stand for. At Cannes this year the founders of GUT
Agency shared their secret – don’t build and agency – build a brand. Gut Agency has a fantastic page on this on their website – called their brand Xray.                                        Too many agencies are not clear in their approach and what they stand for – they try to be everything for everyone.

Behaving like a brand is key – be differentiated, having a niche offer, a clear set of values and being consistent. This way the agency and its offer will more memorable.

SMALL IS THE NEW BIG

Globally, we observe large agency models and holding companies struggling to retain the large accounts they once managed effortlessly. According to a 2023 report
by Forrester, 60% of CMOs have reduced their reliance on large agencies, preferring smaller, more agile partners.


Marketers are increasingly open to new working models as they hire agency talents to build in-house capabilities. A survey by the Association of National Advertisers (ANA) found that 55% of brands are expanding their in-house agencies.

POSITIONING AND OFFER RELEVANCE

The first priority therefore is to reassess the agency’s market positioning and offerings. Agencies must ask:

• Is our current positioning still relevant?
• How can we make our services more efficient and cost-effective?
• Can we do more with less?
• How can we build long-term client relationships?

Agencies should avoid outdated mass campaigns and instead focus on delivering value through targeted, relevant offers. Interviewing key clients and reviewing existing and lapsed client relationships can provide valuable insights.

ATTRACTING NEW CLIENTS

Once agencies clarify their market positioning, they can strategise their approach to market their services. Understanding the decision-making process of marketers and CMOs is crucial. Building and leveraging B2B relationships involves many touchpoints and requires a long-term focus. At the Newbiz Academy our focus is to train agencies in being better at new business and winning new clients – it all starts with a strategic new business approach – our training focusses on these fundamentals the 5P of a successful newbiz strategy – Positioning, Promoting, Prospecting, Presenting, Pitching.


Today’s marketers receive numerous cold outreach emails daily, often offering lead generation services. Most of these messages are automated and lack personalisation, leading to low engagement rates. Research from HubSpot indicates that personalised emails deliver 6 times higher transaction rates.


To stand out, agencies need tailored, persistent, and relevant messages. Offering helpful advice or connecting leads with other solution providers can foster long-term relationships. The focus should be on long-term lead building rather than short-term gains after all in general m9%% of B2B prospects won’t be in the market to buy
immediately.

BUILDING AND MAINTAINING A ROBUST SALES FUNNEL

The importance of a robust sales funnel is often overlooked. Effective use of all available channels to connect with future audiences is key, from creating relevant thought leadership content to a more tailored direct approach.


Monitoring the market for news that might trigger agency changes or marketing campaigns is essential. Tools like andzup provide insights into job changes, pitch wins, and competitor activity, enabling agencies to plan targeted ad-hoc outreach.

BE SPECIFIC AND HUMAN

Despite the crowded market, cold email outreach remains a viable method to connect with marketing decision-makers. To succeed, it is essential to write human centered emails that demonstrate thoughtfulness and relevance.
In 2024, it’s crucial to go beyond automated messages. Informed outreach, supported by insights from tools like Andzup, can help agencies understand recent pitches, agency connections, and team structures more accurately than LinkedIn alone.

STAYING TOP OF MIND

The relationship-building process doesn’t end after the initial contact. Staying connected and relevant is a constant necessity. Sharing industry insights, relevant experiences, and work examples can keep the conversation going.

Key Insights from Business Developers in 2024 and advice for the final quarter:

Adam Graham – Founder of Gray Matters, a business growth consultancy for agencies: “For a successful new business strategy in the last quarter of 2024, focusing on a few key areas is essential. First, create a more niche proposition that speaks directly to specific market needs—this helps differentiate your agency in a crowded space. Second, build strategic partnerships to expand your service offerings and reach new audiences. Lastly, assess where you can be more efficient, whether through technology or process optimisation, to maximise your impact with fewer resources.”

James Russell, who leads client development at VIM, a brand implementation agency – shares one vital advice for the last quarter: “Get out and about. There are opportunities out there and having regular informal conversations across our networks is one of the most efficient ways to both identify and, crucially, gain access to them.”

Catherine Saint Loubert – Founder of the Newbiz Academy, who runs regular trainings focussed on new business for agencies in France: “To develop an effective new business strategy, it is essential to build our reputation with the right targets. This means analysing our ‘mirror clients’—those who share our values, generate profits, and fit a profile we know well. From there, we create a ‘dream list’ of similar prospects and refine our case studies to align with our positioning, balancing creativity with performance to meet their expectations.”

In conclusion, agencies must refine their positioning, leverage informed cold outreach, maintain robust sales funnels, and stay top of mind to thrive in 2024’s competitive market and be ready for 2025.
At The Newbiz Academy we run workshops and trainings for agencies to develop more strategic new biz plans and in being better and more efficient in agency management and growth.

Sources:
1. Forrester Report 2023
2. ANA Survey 2023
3. HubSpot Research

 

 

Article writting from Pia de Malherbe – UK Founding Director, The Newbiz Academy

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Free Hand of july 2024

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Free Hand | July 2024

USBEK & RICA

Jérôme Ruskin, founder : Thinking Our Heritage

At Usbek & Rica, we see this reflex in organisations every day: as polycrisis escalates, they adopt emergency communications to convince everyone that they are moving faster than anyone else. Let’s be honest, it doesn’t work. Worse, it adds noise to the noise. Too many years of greenwashing have gone by: audiences have become intransigent, even insensitive.

At Usbek & Rica, our work with companies and institutions involves exploring the future to gather audiences around stories that embrace contradiction and dare to be enthusiastic.

Our current obsession? To enable every organisation, and even every employee, to behave like a “good ancestor” from now on, and thus leave a positive mark on future generations.

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Free Hand of june 2024

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Free Hand | June 2024

INFLEAD

Influencer Marketing Trends 2024: the report for a data-driven approach to the industry

From performance comparison between TikTok and Instagram, to UGC content, AI, Deinfluencing and much more. All the hottest influencer marketing trends of 2024, studied and converted into strategic information through a +50 page report – DOWNLOAD NOW.

Influencer marketing is changing once again and those who work in this industry know it well. 2023 in particular has seen the emergence of new trends dictated by technological changes and innovative strategies for the creation of content intended for brand-influencer collaborations. But not only that, consumers’ attention to various topics now considered essential has also increased, which no longer allows an influencer to simply advertise to earn money.

What is the current situation? How is the influencer marketing landscape evolving in 2024?

At Inflead DataLab we did a comprehensive research, analyzing the direction in which the market is moving and condensing this information within a +50 page report. More information

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Free Hand of may 2024

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Free Hand | May 2024

TRADONLINE

TradOnline:
Multilingualism: From all-human to all-AI, which way to turn?

The boom in AI services since 2023 is unsettling contractors and translation specialists alike.
Who or what to believe? How do we distinguish between the conflicting demands being made on us?
We approach things as language specialists and help our clients to see things clearly: apart from the specific characteristics of each language, what are the purposes of the content to be translated? How long will it be used for?
Are there any style guides or glossaries that must be followed?
Is there a high volume of content to be translated in a very short space of time? Are there regulatory constraints?
The list goes on. Only an accurate assessment will enable you to opt for the ‘enhanced’ process with the best cost/quality/time ratio. 
Compromises have to be made. You have to remain open-minded and draw up a series of tests so that you can come to a conclusion and move forward with complete peace of mind.
In any case, this is what we believe at
TradOnline.

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Free Hand of March 2024

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Free Hand | March 2024

Cédric Beord – Business & New Business Director – 87 SECONDS 

87 SECONDS

The rapid evolution of social networks and the dazzling progress of artificial intelligence tools are no longer lost on anyone.
However, one element remains constant: human emotions.


Brands must succeed in enriching their rational stakes with emotional objectives to engage more fully with their audiences. The key is to develop an approach that combines strategy, creativity and technology, to create campaigns that truly resonate with audiences, while respecting the authenticity and values of each brand.

At 87seconds, we’re convinced that beyond creativity, it’s our ability to create deep connections and generate emotions that will define the success of a campaign in this new, emotional era of communication.

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Free Hand of february 2024

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Free Hand | February 2024

Habenn Bereket – Managing Director – SEEDTAG 

DISCOVERY REPLY

How to connect with your audience in a privacy first world

As Safari, Firefox, and now Chrome phase out third-party cookies, a significant portion of the internet goes cookieless. Despite this, many brands still rely on these diminishing targeting options. 

The pressing question arises: What’s the next step? 

In the post-cookie landscape, brands turn to contextual AI advertising for solutions, shifting from traditional demographic targeting to a nuanced understanding of audience interests. This transformative approach allows brands to deliver relevant campaigns, fostering an authentic connection with their audience in a privacy-conscious era. Contextual advertising emerges as a strategic guide for brands navigating the complexities of the evolving digital advertising landscape.

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