Frequently Asked Questions

FAQ

Do you have a question about the andzup platform, its data, how it works or its licences?

You’re in the right place.
Here you’ll find all the answers you need to make the most of our B2B prospecting solution.

Need a personalised answer? Contact us!

 

andzup question

Data in the andzup solution

andzup is a multi-data B2B prospecting platform. You’ll find reliable and strategic information on:

  • Advertisers, agencies, media sales houses and media outlets active in Europe

  • Key decision-makers with their job title, professional email address and LinkedIn profile

  • Financial and administrative data (turnover, registration numbers, sectors, etc.)

  • Marketing and commercial data: advertising spend, campaigns, won pitches, which agencies work with which brands, and more.

andzup covers:

  • Advertisers across all sectors: retail, finance, travel, fashion, services…

  • Agencies (creative, media, digital)

  • Media sales houses

  • Media publishers

Our data teams enrich and verify the data daily, with a full recalibration of the database every year.
All information is validated by phone or email with the relevant companies.
In addition, users can request updates directly within the platform.

No problem – our Customer Success team can search for and add missing companies or contacts for you.
👉 Contact us directly via the platform or by email.

No. andzup covers key European markets: France, Belgium, the Netherlands, Germany, Italy, and Spain.
This allows you to prospect effectively at a European scale.

Using the platform

Yes. Depending on your subscription package, you can export your lists of contacts, companies, and won pitches in Excel, CSV or CRM-compatible formats.
⚠️ These data are strictly for internal use for prospecting and communication purposes.

Yes. With the andzup flow module, you can:

  • Contact identified prospects directly

  • Create personalised email sequences

  • Track opens, clicks, and responses

Mass mailing is not permitted. The solution is designed for targeted, high-quality prospecting.

Absolutely. With our multi-criteria segmentation, you can refine your search by:

  • Job role (marketing, procurement, management…)

  • Turnover, company size

  • Sector of activity

  • Media spend

  • Pitch type

  • Geographic area, etc.

The search is fast, intuitive, and enables you to create highly personalised lists.

andzup saves you time at every stage:

  • Target the right decision-makers: qualified, updated, and contextualised data

  • Competitive monitoring: advertising spend, latest campaigns, market trends

  • Lead tracking: interaction history, email campaigns, personalised alerts

The result: more time to convert your prospects into clients.

Yes – in practice. On average, 40% of prospecting time is spent searching for leads.
With andzup:

  • This is reduced to just a few minutes

  • Your lists are pre-built, qualified, and filtered

  • You can focus on what matters: conversion and client retention.

Yes. An andzup API is available to connect the platform to your CRM, marketing automation tools, or internal solutions.

  • It enables automated access to data: contacts, companies, etc.

  • Pricing depends on the volume of API calls.

Contact us for API documentation and a customised quote.

Features and exports

Depending on your package (andzup one, reach, or flow), you have access to features such as:

  • Multi-criteria search and advanced segmentation

  • Data export (contacts, companies, pitches…)

  • Pitchlist: an updated list of competitions won by agencies

  • Tracking of marketing and sales campaigns

  • Creation of automated prospecting sequences (emails, follow-ups, etc.)

  • Personalised alerts on brands, sectors, or agencies

  • Collaborative features (shared lists, keywords, etc.)

Yes, if you have the andzup flow package, you can:

  • Create automated email or LinkedIn sequences

  • Personalise your campaigns according to targeted segments

  • Monitor performance statistics in real time (opens, clicks, responses, etc.)

Subscriptions and users

Simply contact your account manager or submit a request via the contact form.

See our packages here

Our Customer Success team is here to:

  • Guide you through onboarding

  • Answer any questions about your subscription

  • Carry out updates or adjustments

You can contact them directly through the platform or by email.

GDPR compliance and data security

Yes. andzup is fully GDPR-compliant in all the countries where we operate (France, Belgium, Germany, Spain, Italy, the Netherlands).

  • All contacts are informed of their presence in the database

  • Every individual has the right to access, rectify, or erase their data

  • All updates are documented in our system

  • Only professional data are processed, strictly in a B2B context
    Data processing is managed by opper, the data controller.

andzup includes marketing and communication decision-makers within advertisers, agencies, and media sales houses across Europe. This includes:

  • Data from contact records (job title, professional email, LinkedIn, etc.)

  • Interaction data with the platform

  • Data from client users of the platform

Our servers are located in France, in compliance with European security standards.

Support et contact

You can at any time:

  • Use the integrated help module within the platform

  • Contact our Customer Success team

  • Submit a request to add a company or contact

Send a request or contact your dedicated account manager directly.

Didn’t find your answer?

Subscribe to our newsletters "andzup express" and "The European"

To receive your weekly or monthly communication breaking news, fill in your information!

The information collected in this form is recorded by andzup. It is stored for 3 years and is intended for andzup’s marketing and sales departments. In accordance with legal provisions, you can exercise your rights of access, rectification, and deletion of your data by contacting: privacy@andzup.com